Privacy Statement

This Privacy Policy explains how we collect, use and protect personal information when you use Lucky Barry. We take your privacy seriously and aim to be clear about the types of information we hold, why we need it and how you can manage your details.

Types of data we collect

We collect a range of information to deliver our services and keep accounts secure. This includes personal details you provide when registering, technical information from your device, and records of your transactions and activity on the site.

Personal data

Personal data covers name, date of birth, residential address, email address, phone number and identity documents supplied for verification (for example passport or ID card). We also store payment details needed to process deposits or withdrawals - typically masked card details or a payment reference rather than full card numbers.

Technical data

Technical data includes IP address, device and browser type, operating system, location data inferred from your IP, session and connection data, and cookie identifiers. This helps us present the site correctly and detect suspicious activity.

Transactional data

Transactional data covers deposits, withdrawals, bets, wins, game history, timestamps and support communications. We keep records necessary to manage your account, process payments and meet legal or regulatory obligations.

How we use your information

We use personal and technical data to operate your account, verify identity, process payments, prevent fraud, provide customer support and improve our services. Where you consent, we may use your contact details to send marketing communications. You can withdraw consent at any time.

Data protection practices

We use industry-standard measures to protect personal data, including encryption, secure servers, access controls and staff training. Access to personal information is limited to authorised personnel and third parties who perform services on our behalf. We regularly review security practices and update them as required.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, to remember preferences and to collect analytics. You can manage cookie settings through your browser or via the site cookie banner where available. Disabling some cookies may affect site functionality.

User rights

You have rights to access the personal data we hold about you, request correction of inaccuracies, object to certain processing, and ask for deletion in accordance with applicable law. Some information may be retained where required for legal compliance or to protect against fraud.

Access, correction and deletion

To exercise your rights or ask about the data we hold, contact [email protected]. We may ask for proof of identity before making changes. Requests will be handled in line with applicable data protection law.

Information sharing and third parties

We share information with service providers who support our operations - for example payment processors, identity verification, fraud prevention, analytics and hosting providers. We also share data when required by law or to protect our rights. All third parties are required to protect your information.

Privacy policy updates

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, we will notify you directly. Please check this page periodically for the latest information.